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Organizations involved in this incident2020-12-25Rakuten Group: a setting error in an outside sales management cloud left up to about 1.49 million records open for nearly five years, and access from overseas was confirmedOpen the incident

3 results

CompanyFinance and insuranceTokyo, Minato[Breached][Critical]
Rakuten Card Co., Ltd.
Incidents 1Latest 2020-12-25
CompanyFinance and insuranceTokyo, Minato[Breached][Major]
Rakuten Edy, Inc.
Incidents 1Latest 2020-12-25
CompanyInformation and communicationsTokyo, Setagaya[Breached][Major]
Rakuten Group, Inc.
Incidents 4Latest 2026-10-26

	Role
Rakuten Card Co., Ltd.	[Breached]	[Critical]	Company	Finance and insurance	Tokyo, Minato	–	1	2020-12-25
Rakuten Edy, Inc.	[Breached]	[Major]	Company	Finance and insurance	Tokyo, Minato	–	1	2020-12-25
Rakuten Group, Inc.	[Breached]	[Major]	Company	Information and communications	Tokyo, Setagaya	–	4	2026-10-26