> JapanHacked_
[Resolved][Severity: Major][Malware]

Shin-ei: a PC at the security camera maker was infected with Emotet, leaking addresses and mail text of customers and partners

An employee opened an attachment in mail posing as an infected business partner. Two weeks later, mail posing as the company began to go out.

Disclosed

2020-10-22

Organizations involved

1

Leaked or at risk

Unknown

Downtime

Unknown

What happened

  1. An employee got mail posing as a business partner that quoted a real exchange from about a year earlier, opened the password-protected zip file and was infected. Logs show Emotet ran every time the PC was started after that. [1]

  2. The company learned that suspicious mail in its name was reaching several people, realized the PC was infected and took it off the network. [1]

  3. The company published its findings. No other PC was infected. [1]

Impact and response

Mail addresses and message text of customers and partners who had exchanged mail with the company or its staff leaked. The company said no card data leaked. [1]

It disabled macros, ran daily full scans on all PCs, changed passwords for its online shop and mail server and stepped up monitoring of outbound traffic. [1]

Timeline

  1. Started 2020-10-01
  2. Detected 2020-10-14
  3. Disclosed 2020-10-22
  4. 21 days

Attack or cause

Method
[Malware]
Impact
[Data leak]
Entry point
E-mail

Data exposed or at risk

[E-mail address]

Organizations involved

Open in organization search

Sources

  1. [1][Official]不正メール発生によるお詫びと調査結果の報告【10月23日更新】Shin-ei · 2020-10-23
  2. [2][News]なりすましメールでEmotet感染、情報流出 - 防犯カメラメーカーSecurity NEXT · 2020-10-26
  3. [3][News]社員PCが「Emotet」感染、2週間後に不審メールを送信開始ScanNetSecurity · 2020-11-04 08:00