Konami Digital Entertainment and Konami Amusement: a misconfigured cloud customer management system let outsiders view email addresses and phone numbers of 35 customers

1. 2021-01-04

   An outside party pointed out a misconfiguration in an external cloud customer management system. The companies changed the settings at once and began an investigation. [1] [2]

2. 2021-03-01

   The companies announced that a third party had accessed part of the data. [1] [2]

35 people were confirmed to have been accessed: 28 at Konami Digital Entertainment (5 login IDs, 19 email addresses, 9 phone numbers) and 7 at Konami Amusement (6 login IDs, 5 email addresses, 7 phone numbers); the counts overlap. [1]

Names and addresses tied to the login IDs are kept in a different system and are not considered leaked. The companies declined to say how long the misconfiguration lasted or how often the data was accessed. [2]

The companies contacted the customers concerned one by one and reported the case to the supervising authority. [1] [2]