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[Resolved][Severity: Major][Credential abuse]

Aizawa Asset Management: an employee's cloud email was breached and about two years of mail taken, leaking data of 2,540 people

An employee's cloud email was accessed several times and about two years of mail were taken, leaking personal data of 2,540 clients and business contacts.

Disclosed

2024-05-31

Organizations involved

1

Leaked or at risk

Unknown

Downtime

Unknown

What happened

  1. From about this day until May 13, about two years of mail stored on the cloud mail server of one employee was downloaded in several unauthorized accesses. [1]

  2. It sent 811 spam emails urging investment to clients and others from that employee. The password was changed the same day. [1] [2]

  3. It found that the mail had been downloaded and leaked, and sent apology emails to those who had received the spam. [1]

  4. It published the first report. [1] [2]

  5. The forensic investigation by an external body and the identification of the downloaded mail ended. [1]

  6. It published the final report, confirming that personal data of 2,540 people leaked. It gave the lack of regular password changes and two-factor authentication as the cause, and the forensics also pointed to a possible leak of a password the employee had registered on an outside site. [1] [2]

Impact

The 2,540 people include 94 clients of its financial instruments business (personal names, addresses, birth dates, passport numbers, bank accounts, driver's licence numbers and more) and business contacts and fund-related people (contact names, email addresses, phone numbers and more), among them 1,103 prospective investors and 689 fund operation contacts. No secondary harm was confirmed. [1]

Timeline

  1. Started 2024-04-28
  2. Detected 2024-05-13
  3. Disclosed 2024-05-31
  4. 33 days

Organizations involved

Open in organization search

Sources

  1. [1][Official]あいざわアセットマネジメント 個人情報の流出について(最終報告)Aizawa Securities Group Co., Ltd. · 2024-12-06
  2. [2][News]二段階認証 検討するも未対応 ~ クラウドeメールサービスへ不正アクセス、あいざわアセットマネジメント 顧客 2,540 人の個人情報 漏えいの可能性ScanNetSecurity · 2024-12-20 08:05