TOHPE: unauthorized access caused a system failure, with traces of 20,161 personal data records leaking

The systems of Zeon group paint maker TOHPE were breached and stopped. Traces show 19,583 customer records and 578 staff records leaked.

Disclosed

2025-03-14

Organizations involved

Leaked or at risk

Unknown

Downtime

Unknown

What happened

2025-03-06
A system failure occurred. [1]
2025-03-13
It reported the damage to the Osaka prefectural police. [1]
2025-03-14
It announced the unauthorized access in its first report. [1]
2025-04-25
It filed its final report with the Personal Information Protection Commission. [1]
2025-05-09
It restored the systems. [1]
2025-05-22
It resumed its website. [1]
2025-06-03
It published the investigation results as its third report. [1] [2]

Impact

Traces of leaks cover 20,161 records in total: 19,583 customer records (1,277 partner representatives, 18,019 purchase, sales and delivery customers, 287 building owners) and 578 staff and former-staff account records. [1] [2]