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[Contained][Severity: Critical][Ransomware]

Enessance: ransomware attack

On 21 October 2025, ransomware encrypted data on some servers and devices of the Enessance group, an LP gas retailer, and its systems went down. On 30 November it found data apparently stolen from it published on the attackers' leak site. The fourth report on 11 May 2026 said names, addresses, phone numbers, emails and more of about 365,000 customers, plus about 2,000 employee records, leaked or may have leaked. The entry point was not identified, but was most likely its internet connection. Toell, which used the group for gas delivery, disclosed about 310 of its own customers.

Disclosed

2025-10-23

Organizations involved

2

Leaked or at risk

365K

365,000

Downtime

Unknown

Timeline

  1. Detected 2025-10-21
  2. Disclosed 2025-10-23
  3. 2 days

Attack or cause

Method
[Ransomware]
Impact
[Data leak][Service outage][Extortion]
Entry point
Unknown

Data exposed or at risk

[Name][Postal address][Phone number][E-mail address]

Supply chain

Organizations listed on this site
2

Organizations involved

Open in organization search

Sources

  1. [1][Official]システム障害に関するお知らせ(第4報)Enessance Holdings · 2026-05-11
  2. [2][Official]当社の業務委託先におけるお客さま情報漏えいの可能性Toell