Nissan Motor: unauthorized access to the data server of its development contractor Red Hat leaked data on about 21,000 customers of Nissan Fukuoka Sales
The data server of the contractor developing a dealer customer system was breached, leaking data on about 21,000 customers of the former Fukuoka Nissan.
Disclosed
2025-12-05
Organizations involved
1
Leaked or at risk
Unknown
Downtime
Unknown
What happened
The contractor Red Hat detected unauthorized access to its data server, shut the access out and took measures against re-entry. [1]
Nissan Motor received a report of the data leak from Red Hat and reported it to the Personal Information Protection Commission. [1]
It announced the personal data leak caused by the unauthorized access to its contractor. [1] [2]
Impact
The leaked data included information on about 21,000 customers who bought vehicles or brought them in for service at the former Fukuoka Nissan (now Nissan Fukuoka Sales). It covers addresses, names, some phone numbers and email addresses, and customer information used for sales activities, without card data. No secondary use of the data has been confirmed. [1]
Nissan Motor says Red Hat's server held no other customer data than what leaked, so there is no further risk of leakage. [1]
Timeline
- Detected 2025-09-26
- Disclosed 2025-12-05
- 70 days
Attack or cause
- Method
- [Intrusion]
- Impact
- [Data leak]
- Entry point
- Supplier
Data exposed or at risk
Supply chain
Organizations involved
[Through a supplier][Major]Kanagawa, Yokohama, Kanagawa-kuManufacturing21,000 leaked
Nissan Motor Co., Ltd.Customer data of Nissan Fukuoka Sales (formerly Fukuoka Nissan) leaked from the contractor's server.
Sources
- [1][Official]業務委託先への不正アクセスによる個人情報漏洩のお詫びとご報告Nissan Motor Co., Ltd. · 2025-12-05
- [2][News]日産自動車の業務委託先に不正アクセス、約 21,000 人の顧客情報流出の可能性ScanNetSecurity · 2026-01-06 08:05