> JapanHacked_
[Investigating][Severity: Moderate][Lost device]

Tokyo Gas Network: work laptop lost

On 13 August, Tokyo Gas Network said an employee lost a work laptop holding about 20,000 customer records. After drinking with colleagues on 5 August, the employee lost a bag with the laptop on the train home and noticed early on 6 August. It held names, addresses and more of about 20,000 customers whose on-site gas work was completed in fiscal 2025, and addresses, phone numbers and emails of 152 customers who asked about city gas supply. The laptop needs the employee's ID and password to use.

Disclosed

2026-08-13

Organizations involved

1

Leaked or at risk

20K

20,000

Downtime

Unknown

Timeline

  1. Detected 2026-08-06
  2. Disclosed 2026-08-13
  3. 7 days

Attack or cause

Method
[Lost device]
Impact
[Data leak]
Entry point
Unknown

Data exposed or at risk

[Name][Postal address][Phone number][E-mail address]

Organizations involved

Open in organization search

Sources

  1. [1][News]東京ガス子会社、社員が飲酒後にPCを紛失 個人情報約2万件を保存ITmedia NEWS · 2026-08-13