Keio: ransomware attack on the group
Group servers were hit by ransomware early on 26 September, disrupting Keio Plaza Hotel reservations and cashless payments at Keio Store; trains were not affected. On 15 October Qilin claimed the attack and published 27 images it says are internal documents. In its October 21 third report, Keio said external experts reported publication of information claimed stolen by the attacker. It notified the Personal Information Protection Commission because personal data might be involved; content and scope remained under investigation.
Disclosed
2026-09-26
Organizations involved
1
Leaked or at risk
Unknown
Downtime
Unknown
Timeline
- Started, Detected, Disclosed 2026-09-26
- 1 days
Attack or cause
- Method
- [Ransomware]
- Impact
- [Service outage][Extortion]
- Entry point
- Unknown
- Actor
- Qilin Ransomware group · Claimed
- Ransom
- Demanded · Paid: Unknown
Data exposed or at risk
–
Organizations involved
[Breached][Major]Tokyo, ShinjukuTransport and postal services
Keio Corporation
Sources
- [1][Official]ランサムウェア攻撃によるシステム障害に関するお知らせとお詫びKeio · 2026-09-26
- [2][Official]ランサムウェア攻撃によるシステム障害に関するお知らせ 第2報Keio · 2026-10-16
- [3][News]京王、サイバー犯罪集団「Qilin」のランサム攻撃実行主張を確認Nikkei · 2026-10-16
- [4][Official]ランサムウェア攻撃によるシステム障害に関するお知らせ 第3報Keio · 2026-10-21