Sukesan: a setting error at contractor Kaho Enterprise may have left staff and former staff data in its attendance system open to outsiders
A setting error at a contractor left the Sukesan Udon attendance system open to outsiders; pay histories and reasons for leaving of five years of staff may have leaked.
Disclosed
2026-10-27
Organizations involved
2
Leaked or at risk
Unknown
Downtime
Unknown
What happened
Contractor Kaho Enterprise found a setting error in the attendance system during its own check and told Sukesan. [3]
Sukesan disclosed the case. The setting was fixed so outsiders can no longer view the data, and the Personal Information Protection Commission was informed. [1] [3]
Impact
Names, birth dates, genders, phone numbers, pay histories and attendance records of staff and former staff employed between October 2021 and October 2026; for some, also start and end dates, reasons for leaving and social insurance history. The Nikkei put the number at about 20,000. [1] [2]
Whether anyone accessed the data could not be determined. The company says no attack was involved, and no misuse had been found at the time of disclosure. [2] [3]
Response
Affected people are being contacted, and the notice stands in for former staff who cannot be reached. Because phone numbers are included, the company warned of suspicious calls and texts posing as Sukesan or the authorities. It says it will check contractors' settings and oversee their data handling more closely. [1]
Timeline
- Detected 2026-10-09
- Disclosed 2026-10-27
- 18 days
Attack or cause
- Method
- [Misconfiguration]
- Impact
- [Data leak]
- Entry point
- Supplier
Data exposed or at risk
Supply chain
- Organizations listed on this site
- 2
Organizations involved
[Breached][Major]Fukuoka, Fukuoka, HakataInformation and communications
Kaho Enterprise Co., Ltd.Built and runs the Sukesan attendance system, and found the setting error in its own check.
[Through a supplier][Major]Fukuoka, Kitakyushu, KokuraminamiAccommodation, food and drink
Sukesan Co., Ltd.Runs the Sukesan Udon chain; staff and former staff employed between October 2021 and October 2026 are affected.
Sources
- [1][Official]委託先サーバーの設定不備による個人情報漏洩の可能性に関するお詫びとご報告Sukesan Udon · 2026-10-27
- [2][News]資さんうどん、従業員2万人の個人情報流出か 退職理由や賃金などNikkei · 2026-10-27
- [3][News]資さんうどん、従業員の退職理由などが外部から閲覧可能に 委託先の勤怠システムに設定不備ITmedia NEWS · 2026-10-28