At Home: unauthorized login to the rental management system admin site puts 6,901 records of tenants and owners at risk
A third party logged in to the admin site of At Home's rental management system for property agencies on 9 November, possibly exposing 6,901 records of tenants and owners.
Disclosed
2026-11-13
Organizations involved
1
Leaked or at risk
6.9K
6,901
Downtime
Unknown
What happened
At Home Co., Ltd. said on 13 November that a third party had accessed and logged in to the admin site of its rental management system, a business management service for property agencies, on 9 November. Personal data of tenants, owners, business partners and others, registered by some of the member agencies that use the system, may have leaked. [1]
Impact
The count is 6,901 records, still under investigation. The data includes names, birth dates, landline and mobile numbers, addresses and contract details such as building name, room number and contract status. No leak of bank account details has been found, and the system holds no card data. No publication or misuse of the data and no effect on other At Home services has been found. [1]
Response
At Home blocked the source of the access and set up an investigation team that is checking the access logs and the cause. It is identifying the member agencies and others who may be affected and contacting them individually. It reported the incident to the Personal Information Protection Commission, JIPDEC and JUAS on 12 November. [1]
Timeline
- Detected 2026-11-09
- Disclosed 2026-11-13
- 4 days
Attack or cause
- Method
- [Credential abuse]
- Impact
- [Data leak]
- Entry point
- Web app
Data exposed or at risk
Services hit
Organizations involved
[Breached][Major]Tokyo, OtaReal estate and rental
At Home Co., Ltd.
Sources
- [1][Official]「賃貸管理システム」の管理サイトへの不正アクセスによる個人情報漏えいの可能性に関するお詫びとご報告At Home · 2026-11-13