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[Investigating][Severity: Major][Intrusion][Malware]

Brangista Solution: suspicious EC Tencho program; fake refund messages use actual order details

A suspicious order-lookup script was found on EC Tencho servers. Names, addresses and products may have leaked; fake refund emails contain actual order information.

Disclosed

2026-11-09

Organizations involved

1

Leaked or at risk

Unknown

Downtime

Unknown

Order lookup and fake refund notices

Customers of some merchants received fake refund messages containing actual order details and directing them to LINE accounts. Reports concern Yahoo! Shopping and Qoo10 orders. Investigation found a suspicious order-lookup script and related files on EC Tencho servers. Names, addresses and products may have leaked; payment data was not held. [1]

Suspicious files were isolated to preserve evidence while unauthorized access, its route, order-data access and impact are investigated. Merchant names, counts and the incident period are not disclosed. The notice does not establish compromise of the marketplaces themselves or actual financial loss. [1]

Timeline

  1. Disclosed 2026-11-09
  2. 1 days

Attack or cause

Method
[Intrusion][Malware]
Impact
[Data leak][Fraud]
Entry point
Unknown

Data exposed or at risk

[Name][Postal address]

Services hit

Organizations involved

Sources

  1. [1][Official]【重要】第一報・不審なメールの発生および不正アクセスの可能性に関するお詫びとご報告Brangista Solution · 2026-11-09