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[Investigating][Severity: Critical][Intrusion]

Nojima: about 7 million online shopping and phone buyback records leaked, including encrypted passwords

About 7 million member records from its shopping and phone buyback sites leaked, including names, addresses and encrypted passwords. Both sites were suspended.

Disclosed

2026-11-02

Organizations involved

1

Leaked or at risk

7M

7,000,000

Downtime

Unknown

What happened

On 1 November, Nojima detected unauthorized access to its online shop member management system and confirmed data had leaked that day. It disclosed the incident on 2 November. [1]

Impact

The announced scope is about 7 million member records across Nojima Online and its used smartphone buyback site: names and their readings, dates of birth, gender, postcodes, addresses, phone numbers, login IDs, encrypted passwords and email addresses. Former members are excluded. The company has not stated a deduplicated number of people. [1]

Neither site stores card details. The cause, misuse of the information and any further harm remain under investigation. [1]

Response

The company blocked outside access, strengthened monitoring and suspended both sites. It consulted police and was preparing reports to the Personal Information Protection Commission and other authorities. A reopening date will follow its safety checks. [1]

Timeline

  1. Detected 2026-11-01
  2. Disclosed 2026-11-02
  3. 1 days

Services hit

Open in service search

Organizations involved

Sources

  1. [1][Official]ノジマオンラインの不正アクセスに伴う個人情報漏えいに関するお詫びとお知らせNojima Corporation · 2026-11-02