JSB: an employee took about 29,000 customer records from the customer management system and leaked them to third parties

1. 2023-01-10

   Customers began to report calls soliciting water servers and similar (33 cases). [1] [2]

2. 2023-01-20

   An internal investigation found that a leak was likely. [1]

3. 2023-01-24

   It reported to the supervising authority and the police. [1]

4. 2023-01-25

   It announced the case. [1] [2]

5. 2023-01-27

   The employee admitted to taking the data. [1]

6. 2023-02-02

   It published an additional report. [1] [2]

The employee logged in improperly to the customer management system, extracted about 29,000 customer records and leaked them to third parties, who used them to solicit water servers, electricity and internet lines. Sensitive data, card data and bank account data are not included. [1] [2]