Sougyo Service: ransomware; customer data of clients such as Shochiku and Taiju Life may have leaked

Sougyo Service (Miyoshi, Saitama), a warehousing and shipping contractor, suffered a system failure on 12 September 2024 that turned out to be a ransomware attack. It issued its first report on 19 September. Its clients then disclosed what may have leaked: Shochiku said the names, addresses, phone numbers and order details of 218,156 buyers, recipients and partners of its online shops such as Shochiku Store; Taiju Life said the names, addresses and phone numbers of up to 70,000 customers who had asked for printed policy terms; Ricoh Japan said data on 3,841 novelty recipients and 2,603 employees. The November findings said the attacker exploited a vulnerability in software used on a server and then deployed ransomware. A leak could not be ruled out, but no actual leak was confirmed.