Universal Music: unauthorized access to UNIVERSAL MUSIC STORE and other online stores

On 31 October 2025, Universal Music said customer data may have leaked through unauthorized access to its UNIVERSAL MUSIC STORE online shop. After social media posts suggested a leak, it began investigating on 25 October, found traces of unauthorized access, stopped part of the store the same day and reopened on 28 October. On 18 May 2026 it said the investigation was complete and confirmed that 3,105,585 customer records from UNIVERSAL MUSIC STORE and THE BEATLES STORE leaked: names, addresses, phone numbers, emails, purchase histories, birth dates, genders and more. Passwords and card data were not held in the system.