> JapanHacked_
[Contained][Severity: Critical][Intrusion]

TOKAI Communications: unauthorized access to OneOffice Mail Solution

TOKAI detected suspected intrusion in its business email service on December 3 and disclosed it December 19. Initial possible exposure included up to 3,569,937 quarantined messages. Its January 23, 2026 completed investigation concluded that a previously unknown Cisco-device vulnerability had caused leakage of 1,931,902 quarantined messages, 79,991 user email addresses and other entries. It confirmed that LDAP passwords and log-server email headers suspected in the second report had not leaked. The historical maximum counts quarantined messages, not people. Restoration work was still underway at the third report.

Disclosed

2025-12-19

Organizations involved

1

Leaked or at risk

3.6M

3,569,937

Downtime

Unknown

Timeline

  1. Detected 2025-12-03
  2. Disclosed 2025-12-19
  3. 16 days

Attack or cause

Method
[Intrusion]
Impact
[Data leak][Service outage]
Entry point
Unknown

Data exposed or at risk

[E-mail address]

Services hit

Organizations involved

  • [Breached][Critical]Shizuoka, Shizuoka, AoiInformation and communications3,569,937 leaked

    TOKAI Communications Corporation

    Historical possible maximum of 3,569,937 quarantined messages; third-report leakage assessment: 1,931,902 messages. Neither is a person count.

Open in organization search

Sources

  1. [1][Official]OneOffice メールソリューションにおける不正アクセスによる新たな個人情報漏洩の可能性についてのお知らせとお詫び(第二報)TOKAI Communications · 2025-12-22
  2. [2][Official]OneOffice メールソリューションにおける不正アクセスによる個人情報漏洩について(第三報)TOKAI Communications · 2026-01-23