> JapanHacked_
[Contained][Severity: Critical][Intrusion]

Hana Cupid: break-in at Internet Hana Cupid and Business Hana Cupid leaked up to 4.24 million member records

A break-in at Hana Cupid's two flower shop sites leaked up to 4,238,242 member records with user IDs, hashed passwords and email addresses.

Disclosed

2026-10-28 17:54

Organizations involved

1

Leaked or at risk

4.2M

4,238,242

Downtime

Unknown

What happened

  1. Through , a third party broke into the management system. [3]

  2. The investigation found that member data had leaked. [3]

  3. Public disclosure; emails to affected members began. [1] [2]

Impact

Up to 4,238,242 records of members who registered an email address on the official online shops leaked, with user IDs, login passwords and PC and mobile email addresses. Former members are included. [1] [3]

Passwords were stored hashed in a form that cannot be turned back, so the company considers quick misuse unlikely. Names, addresses, phone numbers, card numbers and delivery addresses did not leak. Orders on outside shopping malls, by phone or at member florists are not affected. [1]

Response

The company blocked the paths used in the attack and stepped up monitoring. It reported to the Personal Information Protection Commission and the police. It advises members to change their password, and also on other services where they use the same one, and to watch for phishing emails posing as Hana Cupid or banks. It does not plan any payment to members. [1]

Timeline

  1. Started 2026-10-14
  2. Detected 2026-10-19
  3. Disclosed 2026-10-28
  4. 14 days

Attack or cause

Method
[Intrusion]
Impact
[Data leak]
Entry point
Unknown

Data exposed or at risk

[E-mail address][Passwords]

Services hit

Organizations involved

Open in organization search

Sources

  1. [1][Official]当社運営サイト(インターネット花キューピット等)への不正アクセスによる会員情報漏えいに関するお詫びとお知らせHana Cupid · 2026-10-28
  2. [2][News]「花キューピット」会員情報漏えいの可能性 最大423万件余NHK · 2026-10-28 17:54
  3. [3][News]「花キューピット」ECサイトの会員情報流出 最大423万件Nikkei · 2026-10-28 20:40