Rakuten Mobile: Rakuten Drive data exposed through compromised administrative credentials
On October 6, Rakuten Drive disclosed access using administrative account credentials acquired by a third party. Two August 27 scopes cover 687 accounts' account names, display names and profile-image URLs, and 313 accounts with those fields plus encrypted passwords and associated hardening strings. A further scope covers stored photos/documents of 15,382 accounts accessed January 29–September 17. No deduplicated total across scopes was published. The access route was blocked, with new account issuance and app downloads restricted.
Disclosed
2026-10-06
Organizations involved
1
Leaked or at risk
15.4K
15,382
Downtime
Unknown
Timeline
- Started 2026-01-29
- Disclosed 2026-10-06
- 250 days
Attack or cause
- Method
- [Credential abuse]
- Impact
- [Data leak]
- Entry point
- Stolen credentials
Data exposed or at risk
Services hit
Organizations involved
[Breached][Critical]Tokyo, SetagayaInformation and communications15,382 leaked
Rakuten Mobile, Inc.Rakuten Drive is offered by Rakuten Mobile. The 15,382 figure counts accounts with stored-data exposure, not files or deduplicated people.
Sources
- [1][Official]「楽天ドライブ」における不正アクセスの発生についてRakuten Drive · 2026-10-06
- [2][News]「楽天ドライブ」、不正アクセスにより約1.5万アカウントのデータなどが漏えいINTERNET Watch · 2026-10-06