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[Investigating][Severity: Critical][Ransomware]

Ride On Express: ransomware at the server operator holding Gin no Sara customer data

Ride On Express Holdings, which runs the Gin no Sara sushi delivery chain, said the company operating the server that held its site and app customer data was hit by ransomware. It detected unauthorized access from 5 October; a system failure early on 7 October stopped ordering through its site and app. Names, addresses, phone numbers, email addresses, birth dates, password hashes and order histories of up to about 6.5 million records may have leaked. The server operator has not been named.

Disclosed

2026-10-13

Organizations involved

1

Leaked or at risk

6.5M

6,500,000

Downtime

Unknown

Timeline

  1. Detected 2026-10-05
  2. Disclosed 2026-10-13
  3. 8 days

Supply chain

Organizations listed on this site
1

Organizations involved

Open in organization search

Sources

  1. [1][Official]サイバー攻撃による個人情報漏えいの可能性に関するお詫びとお知らせ(第3報)Ride On Express Holdings · 2026-10-13
  2. [2][News]「銀のさら」「釜寅」「すし上等」のライドオンエクスプレス、サイバー攻撃で最大約650万件の個人情報漏えいの可能性INTERNET Watch · 2026-10-13