Doutor: online-shop breach may expose 24,771 customer records
A breach may expose 24,762 member records and nine delivery records, totaling 24,771. Passwords and cards are excluded. The shop and new subscription orders remain stopped.
Disclosed
2026-11-06
Organizations involved
1
Leaked or at risk
24.8K
24,771
Downtime
Unknown
Impact and response
The official shop was accessed without authorization on 24–25 October. Its payment processor detected an anomaly on 28 October and its operating contractor reported it on 30 October. Potential exposure covers 24,762 member records and 9 delivery-address records, a company-stated total of 24,771. The site and new subscription orders are stopped, while confirmed orders continue shipping. [1]
Member data includes names, customer IDs, company names, addresses, emails, phones, birth dates, gender, occupation, purchase history and preferred stores. Delivery data covers names and prefectures. Login passwords and card data were confirmed not leaked. This is separate from the employee-data incident disclosed in October. [1]
Timeline
- Started 2026-10-24
- Detected 2026-10-30
- Disclosed 2026-11-06
- 13 days
Attack or cause
- Method
- [Intrusion]
- Impact
- [Data leak][Service outage]
- Entry point
- Web app
Data exposed or at risk
Services hit
Organizations involved
[Breached][Major]Tokyo, ShibuyaAccommodation, food and drink24,771 leaked
Doutor Coffee Co., Ltd.
Sources
- [1][Official]当社公式通販サイトにおける個人情報漏えいの可能性に関するお詫びとお知らせDoutor Coffee · 2026-11-06