MOTEX: website intrusion disrupts support and some product procedures
MOTEX stopped its websites after detecting an intrusion on 2 November. Support and some product procedures are affected; no data leak is confirmed.
Disclosed
2026-11-04
Organizations involved
1
Leaked or at risk
Unknown
Downtime
Unknown
What happened
Impact
The corporate and LANSCOPE product sites, LANSCOPE PORTAL, the Support Academy subscriber site and MOTEX PARTNER PORTAL are suspended. Some LANSCOPE Endpoint Manager On-premises Edition procedures, including license authentication and upgrades, are unavailable. Core product functions such as log collection are operating normally with no confirmed impact. [1]
Timeline
- Detected 2026-11-02
- Disclosed 2026-11-04
- 2 days
Attack or cause
- Method
- [Intrusion]
- Impact
- [Service outage]
- Entry point
- Web app
Data exposed or at risk
–
Services hit
Open in service search
Organizations involved
[Breached][Moderate]Osaka, Osaka, YodogawaInformation and communications
MOTEX Inc.
Sources
- [1][Official]【重要なお知らせ】当社子会社Webサイトへの不正アクセスについてKyocera Communication Systems Co., Ltd. · 2026-11-04