> JapanHacked_
[Investigating][Severity: Moderate][Intrusion]

MOTEX: website intrusion disrupts support and some product procedures

MOTEX stopped its websites after detecting an intrusion on 2 November. Support and some product procedures are affected; no data leak is confirmed.

Disclosed

2026-11-04

Organizations involved

1

Leaked or at risk

Unknown

Downtime

Unknown

What happened

On 4 November its parent Kyocera Communication Systems reported that MOTEX detected a website intrusion on 2 November and stopped the sites that day. No customer-data leak is confirmed; investigation continues and no recovery date is set. [1]

Impact

The corporate and LANSCOPE product sites, LANSCOPE PORTAL, the Support Academy subscriber site and MOTEX PARTNER PORTAL are suspended. Some LANSCOPE Endpoint Manager On-premises Edition procedures, including license authentication and upgrades, are unavailable. Core product functions such as log collection are operating normally with no confirmed impact. [1]

Timeline

  1. Detected 2026-11-02
  2. Disclosed 2026-11-04
  3. 2 days

Attack or cause

Method
[Intrusion]
Impact
[Service outage]
Entry point
Web app

Data exposed or at risk

–

Services hit

Open in service search

Organizations involved

Sources

  1. [1][Official]【重要なお知らせ】当社子会社Webサイトへの不正アクセスについてKyocera Communication Systems Co., Ltd. · 2026-11-04