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[Investigating][Severity: Critical][Intrusion]

Plenus: Hotto Motto mailing supplier leak affects up to about 7 million records

A Hotto Motto mailing supplier reported a leak affecting up to about 7 million member records. Online ordering is not confirmed affected.

Disclosed

2026-11-04

Organizations involved

1

Leaked or at risk

7M

7,000,000

Downtime

Unknown

What happened

On 2 November Plenus was informed by its Hotto Motto newsletter contractor that an intrusion had exposed member information. The stated occurrence period is 28–31 October. The company has not named the supplier. [1]

Impact and response

Up to about 7,000,000 records include email addresses, names, birth dates and phone numbers. No card information is held. The newsletter service is fully suspended with no restart date. Online ordering remains available and is not confirmed affected. [1]

Timeline

  1. Started 2026-10-28
  2. Detected 2026-11-02
  3. Disclosed 2026-11-04
  4. 7 days

Supply chain

Organizations listed on this site
1

Services hit

Organizations involved

Sources

  1. [1][Official]外部委託先の提供する「ほっともっとのメールマガジン配信サービス」への不正アクセスと対応についてPlenus Co., Ltd. · 2026-11-04