Royal Home Center: the server of its official site was accessed without authorization and the site was stopped for about three weeks. No leak of personal data was found
A vulnerability in the system was exploited to break into the server of its official site. The investigation found no sign of a leak of personal data.
Disclosed
2021-12-01
Organizations involved
1
Leaked or at risk
Unknown
Downtime
Unknown
What happened
The contractor that manages the site reported suspected unauthorized access to the server. The same day it stopped the site, cut outside access and began an investigation. [1] [2]
The investigation firm reported that no fact or suspected trace of a data leak was found. [1]
It replaced the server, reopened the site and announced the case. Some functions had not resumed. [1] [2]
Cause and impact
A weak part of the system was exploited to break into the server. There is no trace of data including personal data flowing out, and it judges the possibility of a leak to be extremely low. The official app (smartphone membership card) and the online store "Roi Mall" use other systems and were not affected. [1]
Timeline
- Detected 2021-11-12
- Disclosed 2021-12-01
- 19 days
Attack or cause
- Method
- [Web app exploit]
- Impact
- [Service outage]
- Entry point
- Web app
Data exposed or at risk
–
Organizations involved
[Breached][Moderate]Osaka, Osaka, Nishi-kuWholesale and retail trade
Royal Home Center Co., Ltd.
Sources
- [1][Official]弊社サーバーに対する不正アクセスに関するお詫びとご報告Royal Home Center Co., Ltd. · 2021-12-01
- [2][News]ロイヤルホームセンター公式サイトに不正アクセス、サーバ入れ替え 12/1 復旧ScanNetSecurity · 2021-12-03 08:05