How to use
An incident means an event such as a cyberattack or data leak. Choose a task in Start here or jump to a numbered section in Contents. Common questions helps with things that may be confusing, and the glossary explains unfamiliar words.
1. Start here
Check a service you use
- Use the Services link below, then enter the service name.
- Tick Pick next to the services you use.
- In Your services above the list, open an incident title to read its details.
Check a company or organization
- Use the Organizations link below, then enter a name or Japanese reading.
- Choose the organization’s name in the list to open its page.
- Open an event in its Incident history.
Find a particular incident
- Use the Incidents link below, then enter a company or service name.
- Narrow the list by disclosure date or method if needed. On a phone, open Filters.
- Open a title for the details, then follow Sources to the original notice.
Explore regional counts and trends
- Use the Statistics link below, then choose a Range.
- Choose a prefecture on the map. On a phone, tap it, then tap View incidents.
- Open an incident from that list. Return to Statistics for the monthly and method charts.
2. Home
- The question buttons at the top lead to the incidents, services, organizations, statistics and About pages.
- Spotlight shows major incidents picked by the operator, with the organizations affected, the latest source and a link to the details.
- Latest disclosures and updates lists newly disclosed incidents (New) and incidents with a new official or regulator report (Update), newest first; within a day, the most severe come first.
- The map shows incidents per prefecture over the past 12 months. Click a prefecture to list its incidents; on a phone, tap it, then tap View incidents. Prefectures with activity in the last 7 days pulse.
- The chart shows incidents disclosed per month over the past 12 months. More statistics opens the statistics page.
3. Search
- Use the search at the top. On narrow screens, first press the magnifier button to open it.
- Choose Incidents, Services or Organizations in the select on the left. Enter your words, then press Enter or Search.
- The initial search target follows the page you are on. Home, Guide, Statistics and About start with Incidents.
- Words separated by spaces must all match.
- Organizations are also found by their Japanese reading, short names, brands and the services they run, services by their reading and other names. Incidents are found by their title, summary and the names of the organizations and services involved.
4. Incident search
- Each row is one incident. Click a title to open its details.
- Filter by disclosure date, method, impact, status, severity and leak size.
- You can also filter by the affected organizations’ location, industry/type, kind and employees. To choose a municipality, pick a prefecture first.
- Press Clear filters to remove the conditions.
- Click a column heading to sort by it, and again to reverse the order. The newest disclosures come first at the start.
- The list shows 50 incidents at a time; switch pages above or below the table.
- Filters and sorting are part of the page address (URL). Save or share it to reopen the same conditions; the results can change as entries are updated.
- On a phone, every filter except the text search is behind the Filters button, and a select sets the order.
5. Incident details
- The tags at the top show the status, severity, methods and impacts. Choose a tag to open the glossary page explaining it.
- Incidents written up in detail show their text below the summary in sections such as What happened. Choose a number such as [1] in the text to jump to that source.
- Words with a dotted underline in the summary and text are glossary terms. Choose one to see its meaning, and open its page from there. Only the first place of each term is underlined.
- Organization, brand and service names in the summary and text link to their pages.
- The page shows the disclosure date, the number of organizations involved, the leak size and the downtime (Unknown when not published), the timeline (started, detected, disclosed, resolved), the attack or cause, and the data exposed or at risk. Other published counts, such as affected accounts or files, have separate labels and do not establish how many people’s personal data leaked.
- Services hit and Organizations involved show each one’s role (breached, through a supplier, precautionary halt) and impact level. Choose a name to open its page.
- Long lists of services, organizations and sources show their first 10. Choose Show all, beside the heading or below the list, to see them all, and Show first 10 to fold them again.
- When an incident involves more than one service or organization, Open in service search and Open in organization search show them in the list pages.
- When the harm spread through a supplier, the Supply chain diagram shows which supplier reached which organizations.
- Sources link to the official notices and news reports. Last updated is when the entry last changed.
6. Services
- Service search finds services such as online shops, travel booking and payments by name, reading or other name, and filters them by operator name, category and who they are for (people or businesses).
- Pick an incident involving many organizations under Large-scale incident to list only its services, the hardest hit first.
- Tick Pick for the services you use: Your services appears above the table with the incidents that hit them in one list. You can pick up to 50.
- Your services shows 50 incidents at a time. Press Show more below it to load the next set; wait while the button says Loading. Choose a title to read the details.
- To remove a service, untick it or press × next to its name above the list. Clear all removes every pick.
- Your picks are saved in this browser and are still there next time. Other browsers and devices do not see them.
- Press Share to copy a link that opens the same picks. If copying fails, select and copy the displayed link.
- Save this selection on a shared link replaces this browser’s existing picks; it does not add to them. Choose Back to my selection to return without saving.
- Choose a service name to see its other names, operators, included services and incidents. Add to my services adds it to your picks.
- On a service’s page, open Other incidents of the operator to see the operator’s other incidents.
- A service that includes other services also shows their incidents.
7. Organizations
- Organization search finds organizations by name, reading, short name, brand or a service they run, and filters them by location, industry/type, kind and size. Only organizations involved in an incident are listed.
- Pick an incident involving many organizations under Large-scale incident to list only its organizations, the hardest hit first.
- An organization’s page shows its profile (short names, brands, the services it runs, parent and so on), public figures with their sources, and its incident history.
8. Statistics
- Under Range, pick this year, the past 12 months, the past 3 months, all, or a start and end month; every number, the map and the charts then count that period.
- The period follows disclosure dates, which may differ from when an attack or leak happened.
- Hover over a prefecture on the map to see its incidents and affected organizations; click it to list its incidents in the period.
- On a phone, tap a prefecture to see its counts, then tap View incidents to open its incidents in the selected period.
- The charts show incidents per month and per attack method or cause.
- Prefectures count by registered office, so an incident that involves several prefectures counts in each.
9. Severity and impact levels
- Each organization involved gets an impact level: Minor, Moderate, Major or Critical. An incident’s severity usually follows the highest of them.
- A Major incident is raised to Critical when it has at least one million records or 50 organizations breached or hit through a supplier.
- Organizations that only halted services as a precaution do not count as affected.
- The criteria are under Severity levels on the About page.
10. Other
- JA/EN at the top right switches between Japanese and English; this browser remembers the choice.
- To report an error or send more information, use the link on the About page.
- The data license (CC BY 4.0) and the disclaimer are on the About page.
- The Analytics section on the About page explains how Microsoft Clarity measures browsing, searches, service selection, sharing and other interactions.
- Feed readers can subscribe to the 50 most recently disclosed incidents with the Atom feed linked in the footer.
11. Common questions
- What if a search finds nothing?
- Use Clear filters, then try part of a name or a Japanese reading. This site records selected incidents from public sources and does not cover every incident. No matching entry does not establish that a service or organization is safe.
- Why have my picked services disappeared?
- Check that you are using the same browser and device. Picks are stored in the browser and may be lost if its saved data is cleared or storage is restricted. If you kept a share link, you can reopen that selection.
- Why does a shared link show different picks from mine?
- It shows the selection of the person who made the link. Opening it does not change your saved picks. Back to my selection returns to them. Save this selection replaces your saved picks with those in the link.
- Why do prefecture counts not add up to the national total?
- An incident involving several prefectures counts in each one. The map uses organizations’ registered or main offices, so it does not show the exact places where attacks happened.
- Does an unknown leak size mean zero?
- No. It means the number is not established or published. Stated leak sizes may include records only at risk. A count of records is not necessarily a count of people.
- Why do I see different results from a saved URL?
- Reopening the URL applies your filters and sorting to the current entries. New entries and follow-up reports can change counts and information.
- Can I check whether my own personal information was leaked?
- This site cannot look up an individual’s email address or card number. It lists public information about organizations and services. Open the relevant incident and follow Sources to the operator’s official information.
12. Glossary: look up a word
Plain-language explanations of words used on this site and in incident reports. Enter a word or narrow the list with the topic buttons. The page address keeps the chosen topic, so you can share a link to it. Each term’s left border has the color of its topic button. Select a term to open its page. Some pages also explain how it works, how to prevent it and what to do if it happens, with real incidents and sources. You do not need to learn the whole list.
Terms are listed alphabetically, A–Z.
Showing 22 of 100 terms
- API abuse
- Misusing the channels that programs use to ask each other for information (APIs) in ways that were not meant to be allowed, such as pulling out other customers' data.
- Backdoor
- A hidden way into a computer that skips the normal sign-in, often left by attackers so that they can come back later.
- Brute-force attack
- Trying many possible passwords or other secrets to find one that works.
- Credential stuffing
- Trying account IDs and passwords obtained elsewhere against another service, hoping that people reused them.
- CVE identifier
- A worldwide reference number for a published security flaw in software, such as CVE-2024-12345. It shows which reports are about the same flaw.
- Dark web / leak site
- The dark web is the part of the internet that ordinary browsers and search sites such as Google cannot reach; it needs special software and is used to stay hidden. A leak site is where attackers publish stolen information or threaten to; some are on the dark web, some on the ordinary web.
- DoS / DDoS attack
- An attack that sends a website or service far more visits than it can handle, so that it slows down or stops, like a crowd blocking a shop's door. In a DDoS attack the visits come from many devices at once, often other people's devices taken over by the attacker.
- Insider misuse
- Someone allowed to handle the information, such as an employee or a worker from a company hired to help, misusing their position or permissions.
- Malware / computer virus
- Malware is software designed to cause harm, such as stealing information or disrupting a device. A computer virus is one type of malware.
- Man-in-the-middle attack
- An attack in which the attacker gets between two parties that are talking to each other, so they can read or change what is sent, like someone opening a letter on its way, reading it and sealing it again. TLS encryption and digital certificates normally stop this, but if a certificate authority's key is weak or leaked and fake certificates can be made, the browser takes the attacker for the real site. Public Wi-Fi or a hijacked router is often where the attacker gets in between.
- Misconfiguration
- Settings left wrong, for example a folder on the internet that anyone can open although only staff should see it, so information can be seen from outside.
- Misdelivery
- Sending email, post, a fax or other information to the wrong people. A typical email case is a message to many people with every address in the To or CC field, where all recipients can see each other's addresses, instead of the BCC field, which hides them from one another. Other common cases are picking the wrong person from the address suggestions while typing, or attaching the wrong file. It is not an attack, but it leaks personal information.
- Phishing
- Pretending to be a trusted organization, often through messages or fake sites, to trick people into giving away passwords or other information. Phishing by SMS is called smishing.
- Ransomware
- Harmful software that locks an organization's files or computers and demands money to unlock them. Attackers often copy the files first and threaten to publish them.
- Spam
- Email or other messages sent in bulk to people who never asked for them. Besides advertising, many lure people to phishing sites or carry malware. In incidents, a hijacked email account or mail server is often used to send large amounts of spam; receivers may then treat the organization's mail as spam, so even its normal email stops getting through.
- Spoofing
- Faking the sender's name, email address or phone number so that a message seems to come from a real company or someone you know. Email lets the sender write any sender address, like writing any return address on an envelope. SMS sender names and caller phone numbers can be faked too, and phishing often relies on this. Receivers can check a message against rules that the domain name's owner publishes in DNS records: SPF lists the servers allowed to send email for the domain, DKIM is a digital signature the sending server adds to each message, and DMARC says what to do with mail that fails these checks. The malware Emotet, for example, spread through spoofed emails that replied to real past conversations stolen from infected computers.
- Unauthorized access, intrusion and compromise
- Getting into or using someone else's computers or information without permission. Compromise means that someone has taken control of a computer or account, so its information is no longer safe.
- Unauthorized login / impersonation
- Signing in to a service with someone else's ID and password, often stolen, while pretending to be that person.
- Vulnerability
- A security flaw in a device or program. Attackers can use it to get in, steal information or take control.
- Web exploit / SQL injection / XSS
- An attack through a flaw in the programs behind a website. In SQL injection, the attacker types instructions for the computer (written in a language called SQL) into a form instead of normal text, and a badly built site carries them out on the store of information behind it (its database), handing out or changing data. In cross-site scripting (XSS), the attacker gets a site to include a malicious program that then runs in the browsers of other people who open the page, to steal their information or show them fake screens.
- Web skimming
- Tampering with an online shop's payment page so that the card numbers customers type in are also sent to the attacker. It is named after skimming, the copying of card data with a hidden card reader, done here through a website; Japanese notices usually call it tampering with the payment application. The attacker either hides a stealing program in the real page or shows a fake payment form before the card number is entered. The page looks normal either way, so card numbers, expiry dates and security codes are taken without anyone noticing. It often starts with a vulnerability in the shop's CMS or an unauthorized login to its admin screen, and it is behind many card data leaks from Japanese online shops.
- Zero-day attack
- An attack on a flaw in software before its maker knows about it or has a fix out, so there is no update yet to protect against it.